Cisco Unified Instant Messaging (IM) and Presence is now better known as Cisco Unified Communications Manager IM and Presence (Cisco Unified CM IM and Presence). This is due to the integration of Cisco Unified Presence technology with Cisco Unified Communications Manager for Release 9.0 and later.
I will guide you through the installation
List of Software:
Cisco Call Manager 9.1.2
Cisco IM and Presence 9.1.1
let start by CUCM Side
first configure the SIP Trunk Security Profile
System – Security – SIP Trunk Security Profile – Copy the Non Secure SIP Trunk Profile –
Accept presence subscription
Accept out-of-dialog refer
Accept unsolicited notification
Accept replaces header
Configure User Service
User Management – User Settings – UC Service – Add Cti, Directory & Presence
When it comes to Directory Integration for user lookup there are two options, EDI and UDS.
EDI – Enhanced Directory Integration requires no configuration by default. If you install Cisco Jabber for Windows on a workstation that is registered to an Active Directory domain, Cisco Jabber for Windows automatically discovers the directory service and connects to a Global Catalog in the domain.
UDS – User Data Service is an interface in Cisco Unified Communications Manager that makes contact information available to Cisco Jabber for Windows.
No server configuration is required for UDS. You create your directory source in Cisco Unified Communications Manager and then synchronize the contact data to Cisco Unified Communications Manager. After the synchronization occurs, your contact data resides in Cisco Unified Communications Manager. Cisco Jabber for Windows then automatically connects to UDS and performs all contact resolution.
Configure Service Profile
User Management – User Settings -Service Profile
User data service is a service that provide access to user informatin stord in the CUCM backend storage. Check the check box if select to use the UDS service provided in CUCM for the directory lookup instead of external directory.
Create the jabber-config.xml global configuration file.
you can use Jabber Config File Generator to do that or use mine
The following config file enables screen capture, file transfer and video. Potentially malicious files are blocked for file transfer such as exe, msi etc.
UDS is specified to use the Call manager as user search database which I will use in my document.
you can use Jabber Config File Generator to do that
Cisco File Generator:
Available by one of Cisco Web Page member Szelenka
Upload the file to all TFTP servers, be sure to restart the tftp service on Pub/Subs.
Goto the end user page. Add the CSF device and any desk phones to the end users device associations.
Add the Standard CTI Enable group.
Last Part in CUCM Side is Service Parameter Configuration
System – Service Parameter – Choose the Server – Cisco Call Manager
Default Inter-Presence Group Subscription : Allow Subscription
IM and Presence Publish Trunk : IM (the trunk i configure earlier)
Second we go back to the Administration Page
and we need to change the Name of the Server to an IP plus Change the Domain Name
we need to stop 3 Services Before changing the Domain Name
1- Cisco Presence Engine
2- Cisco SIP Proxy
3- Cisco XCP Router
Note. The Second Video is not working Because the second labtob has no Cam beside Wahid is a Shy Person ;D