have you face a problem installing a new Access Point Model
A week ago i Receive a new Access Point Model 1702I and as always insert the join command to the controller and it reject to join the Team and after hour of debugging i found out that my WLC software 7.4.110.0 is not supported for this Model

you can check this link from Cisco to check which software could support your Access Point http://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn80mr2.html

So i open a ticket with Cisco TAC and let me tell you i always enjoy working with such an Expert like Cisco TAC

I show in earlier blog how to install WLC

First i need to download the Image from Cisco Web Site https://software.cisco.com/download/navigator.html?i=!mmd

and Navigate to your WLC Model, we have 5508 but you should have a valid service contract i Choose the WLC Software

and i Choose the Firmware that Cisco Suggested Depend on Software quality, Stability and Longevity. i think this a new Cisco thing since i didn’t see this option last year were they suggest which one is better

I Download it to my Laptop and Save it to a folder and used a TFTPD32 Open SOurce software which can be downloaded from http://tftpd32.jounin.net/

then in the WLC i go to Command Tab and choose Download
File Type: Code
Transfer Mode: TFTP
Server Detail
IP Address: My TFTP IP Address in my case (192.168.208.69)
File Path: /
File Name: My Software Name in my Case (AIR-CT5500-K9-8-0-121-0.aes)
Then Press Download

you can see the under the TFTP transfer procces start in the TFTD32 Software and also in the Command Download Page in WLC

it took almost over 40 minute then go to Commands Tab then CHoose Config Boot You will see that the Primary Image Change from 7.4.110.0 to 8.0.121.0

Now i need to Reboot the WLC to make the New Image act as the Active one
Save and Reboot

After the Reboot go to the Monitor Tab then look in the Controller Sumary and the Software Version Change also to 8.0.121.0

you can also go to Command Tab then Config Boot you will see that the New Image become Active

After that the wireless Start to download the new firmware and reboot
Under Wireless Tab you can see the Operational Status for the Acess point is “Downloading”

and now All my Access Point is Okay
and the new Primary SW Version is also 8.0.121.0

now to make sure my New Access point will Join the Team
first i configure the switch Port as normal

Then plug the Access Point and it start to take the new configurtion without any Debug Error

and i finally made another customer happy   ;D