I receive an error while try to play the media recording in Mediasense 10.5 using Internet Explorer

“The video could not be loaded, either because the server or network failed or because the format is not supported”
But the funny thing it works fine with Firefox
so i start to look at it and there is

2 solution

so let me show you the Steps

SOLUTION1:

go to the MediaSense Search and Play Configuration under
Mediasense Configuration Page then Administration and Uncheck the Box say Enable In-browser Player

Go to the Cisco MediaSense Search and Play Page
Press the Play Button

Choose to Allow Java SE Runtime Security

Choose to Continue
you need to Accept the Risk and Press RUN
Now the Recording Play with JAVA

SOLUTION 2:

Now if you still insist to play on the IE it self not on Java so Use what Cisco Recomend
MediaSense presents a self-signed certificate to the browser, ensure that it is trusted by the browser
When you open a browser there is a Certificate Error press in it and Click View Certificate

Then Choose to Install Certificate

Place all Certificate to the Trusted Root Certification Authorities

Click Next, and then click Finish.
Choose YES on the pop-up

and Finally Importing was Successful

then go to Internet Option and Choose ADVANCED Tab and go Down and Uncheck the Warn about certificate address mismatch check box Then Restart your IE
and Walla it work like a Charm