Conference

Video Conference

This is the Cisco IP Phone Biggest Feature of all

Video Conference is one of the Major thing in Business were Some Employee reside in another City and you can save time and Money with Video Conference and for Some Business an MCU is not an Option.

The Best thing for it to work You don’t need TelePresence or Meeting Server, All what you need is a PVDM3 Modules weather it  PVDM 3-128 or PVDM 3-265 in your Router and Configure the Conference in the IOS Similar like you do the Normal Conference i already Explain it in an Earlier Blog

I will be configuring Video Conferencing for Cisco 8941 IP Phone and 2 of 9971 IP Phones.

So Let Start Configure the IOS

first i Set the DSP reservation for voice related services Integer is a percentage which is 60 in this Example, That Leave me with 40% to video resources

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Then Configure the Video Conference Profile

Its Important to  Define the conference-participants parameters and Maximum Sessions so I Define how Many Parties Per Conference and I define Also the maximum sessions

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Now the SCCP Configuration Part

i Define my Call Manager

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and here i Associate the Video Conference Profile to the SCCP Group

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Now the CUCM Part

Go to the Media Resource – Conference Bridge – Add New

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Then  Go to Media Resource – Media Resource Group – Add new and Select the Video Conference Resource that you Just Configure

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Then  Go to Media Resource – Media Resource Group List – Add New and Select the Media Resource group

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Finally Assign the Media Resources Group List to the Device Pool

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Now make a Call to from Phone A (7156) to Phone B (4119) then i Add by Using the Conference Button https://i2.wp.com/www.cisco.com/c/dam/en/us/td/i/200001-300000/250001-260000/255001-256000/255303.eps/_jcr_content/renditions/255303.jpg and Add Phone C (2131) and Press the Softkey Conference and Just Like that you have a Video Conference

you can watch the Video in this Link
or you can see it in the video below

Note. Cisco release a Feature Deprecation Announcement for Video Conferencing and Transcoding Using PVDM3 on ISR G2 Product Bulletin Feature Deprecation Announcement for Video Conferencing and Transcoding Using PVDM3 on ISR G2 Product Bulletin were saying “This feature will be disabled with Cisco IOS Software Release 15.5(3)M” so in case you want to use it Youre going to have to roll back to an older release.

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Conference

Ad Hoc Conferencing

Conference Cant get Any Easier  ;D

I already explain in earlier blog the other Conference Feature Meet-me and in my Believe Ad-Hoc is the Advanced feature of Conferencing

in Ad-Hoc the Initiator of the Conference which is the Controller would have the  ability to view the List of the Other Parties, to Remove Some of the Parties. Also you can provide this  Feature to the other parties to have same capabilities of the controller

First just like Meet-Me you need to have conference resources available on you router before you can use any conference features i already explain how to configure a Conference Bridge in earlier Blog Media Resource Group

no other configuration needed

so to start conference first i will go to My Cisco 8941 phone and Make call for the First Parties which in my example is extension 7188

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After the first parties answer then I Press the Conference Button

Conference Button.png

on the 8941 and Call Second Parties extension number 9059

IMG_6697

IMG_6702

After 9059 answer then press Conference Softkeys to Add him to  the Conference

IMG_6705

And it’s now everyone join the  Conference and you can add as many user that your Conference Resource can support

You can view the List of Parties by press View Detail Softkey

IMG_6707

Detail

Also you can select a user and remove him from the Conference

IMG_6709.JPG

its a really great feature and user will not have to go through System Administrator to ask for a Number to call like Meet-me Conference were you need it

to adjust your conference to protect your self from toll fraud you can configure the call to be terminated once the controller drop the call

Go to System – Service Parameter – Select the Server and Choose the service (Cisco CallManager ) then go to Clusterwide Parameters (Feature – Conference)

Drop Ad Hoc Conference : When Conference Controller Leaves

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Also if i want to other Parties non-Controller to View List of Conference parties and Remove other Parties i will go to System – Service Parameter – Select the Server and Choose the service (Cisco CallManager ) then go to Clusterwide Parameters (Feature – Conference)

Advanced Ad Hoc Conference Enabled : True

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Also you can increase number of Parties to join conference, the default value for this Clusterwide Service Parameter is 4.

;D

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CUCM, Media Resource Group, Uncategorized

Media Resource Groups

The Most Important Element in CUCM World is the Media Resource. it’s used in order to allow an administrator to allocate media resources to particular devices.
There are five types of media resources available in Cisco:
Annunciator, Conference Bridges, Media Termination Point, Transcoder and Music On Hold
Annunciator is uses Cisco media streaming application service to play prerecorded announcements

Conference Bridges Without Saying it explain it self and can be either software or hardware applications

Media Termination Point or MTP can be used to transcode G.711 a-law audio packets to G.711 mu-law packets and vice versa. CUCM Software MTP can only work for G711 codec, however IOS MTP can have multiple codes

Transcoder when two Phones using different codecs would not be able to communicate so here were the Transcoder Job Come
Such Case Like conferencing, CUE use only G.711 so if another Coded used you need Transcoder, UCCX Support G.711 or G.729 so in case you need Both you need a Transcoder. Forward and transfer Call in case of Different Codec Also you need a Transcoder.

Music on Hold is the Boring Music that everyone hear when someone put us in hold ;D

So here i will guide you on how to configure my 4 Most Charming Feature (MTP, Transcoder, Conference and MOH)

First We start by Configure the IOS Side
Allocating DSPs to a DSP Farm on Router
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Then i Start to Configure the DSP-farm profiles for Each (MTP, Transcoder and Conference)
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4

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Note.Make Sure to Issue Command No Shut after Each Profile Configuration
After the profiles are set up i start by the SCCP Configuration
The routers use their Gigabit Ethernet 0/0 interface as the SCCP source interface, and the primary Cisco Unified Communication Manager should be 192.168.200.229 which my Publisher and for Better Practice it should be the Subscriber but i Only have one in  the Lap

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Last thing in IOS I Configure the SCCP Group
associated the CUCM with priority
associated Each Media Profile and Register with a name that i will use later in the CUCM Registration

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Now the CUCM Part first start with MTP
go to Media Resource – Media Termination point – Add New
Select Cisco IOS Enhanced Software Media termination point
put the Name in the IOS which (MAINMTP)
Select the Device pool
Save – Reset
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Now the Transcoder
go to Media Resource – Transcoder – Add New
Choose Cisco IOS Enhanced Media Termination point
Choose Device Name Configured in IOS Whcih (MAINXCODER)
Select the Device Pool
Save – Reset8
and Last the Conference
go to Media Resource – Conference Bridge – Add New
Choose Cisco IOS Enhanced Conference Bridge
Choose Device Name Configured in IOS Whcih (MAINCFB)
Select the Device Pool, Location and Device Security Mode as Non Secure
Save – Reset9

Last But Not Least to Configure MOH
Add the Audio File
Media Resources – MOH Audio File Management – Upload File From Desktop
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2
3Then Create an MOH Source
Go to Media Resources – Music On Hold Audio Sources – Add New
Choose Number and Select the Audio Source that you Just Upload
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Last Thing is to Configure the MOH Server
Go to Media Resources – Music On Hold Server Audio Sources
Select the Device Pool, Location
Note.in Case of Multi Casting then you need to Check the Box for Enable Multi-cast Audio Sources on this MOH Server5
Now Assign the MOH to the Phones
7Finally we Done with the Resources, it’s Time to add them all Under one group
go to Media Resource – Media Resource Group – Add New
Name it in my Case i Name it (MainOffice)
Choose the Resource you Just Configured (MAINMTP, MAINXCODER, MAINCFB and MOH_2 (MOH))
Add them
Save
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Note.Also be Aware in case of Multi casting you need to Check the Box Use Multi-cast for MOH Audio (If at least one multi-cast MOH resource is available)
Now Create an Media Resource List and add the Group to it
go to Media Resource – Media Resource Group List – Add New
Name it in my Case i Name it (MainOffice)
Choose the Media Resource Group I Just Configured
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Finally Assign the Media Resource Group List to the Device pool 12
And Done
now you Allocated the Media Resource List i Configure for Each Member of this Device Pool

For Conference check this Link
For Music on Hold Video check this link

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Collaboration, MediaSense

Mediasense 10.5 Media play Fail in IE

I receive an error while try to play the media recording in Mediasense 10.5 using Internet Explorer
1
“The video could not be loaded, either because the server or network failed or because the format is not supported”
But the funny thing it works fine with Firefox
so i start to look at it and there is

2 solution

so let me show you the Steps

SOLUTION1:

go to the MediaSense Search and Play Configuration under
Mediasense Configuration Page then Administration and Uncheck the Box say Enable In-browser Player
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Go to the Cisco MediaSense Search and Play Page 4
Press the Play Button
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Choose to Allow Java SE Runtime Security
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Choose to Continue 7
you need to Accept the Risk and Press RUN8
Now the Recording Play with JAVA
9.png

SOLUTION 2:

Now if you still insist to play on the IE it self not on Java so Use what Cisco Recomend
MediaSense presents a self-signed certificate to the browser, ensure that it is trusted by the browser
When you open a browser there is a Certificate Error press in it and Click View Certificate
1
Then Choose to Install Certificate
2
Place all Certificate to the Trusted Root Certification Authorities
  3
Click Next, and then click Finish.4
Choose YES on the pop-up
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and Finally Importing was Successful
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then go to Internet Option and Choose ADVANCED Tab and go Down and Uncheck the Warn about certificate address mismatch check box Then Restart your IE7
and  Walla it work like a Charm
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Note.I Recommend using Solution No. 2

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Prime Collaboration Deployment, Uncategorized, Upgrade CUCM

Upgrade CUCM 8.6 to 11 Using PCD

Performing upgrades and migrations of CUCM has always been a long, manual process that required lots of staging and prepping as well as after-hours work.  With the release of version 10.X Collaboration Suite, a new product called Cisco Prime Collaboration Deployment (PCD) was released.
It allows the user to perform tasks such as migration of older software versions of clusters to new virtual machines, fresh installs, and upgrades on current clusters.In summary automates upgrade and migration task.
Once PCD is installed and configured, it can be used to perform a variety of tasks cutting down on the amount of time and frustration of a large manual migration.

Supported Releases for the Upgrade Task on PCD Version 10.5

These include releases for the upgrade task on the Upgrade Application Server or Install COP files:

  • Cisco Unified CM Releases Supported: 8.6(1-2), 9.0.(1), 9.1(1), 9.1(2), 10.x
  • Cisco Unified Presence (CUP) Releases Supported: 8.6(3), 8.6(4), 8.6(5)
  • Cisco Unified CM – IM and Presence Releases Supported: 9.0(1), 9.1(1), 10.x
  • Cisco Unified Contact Center Express Releases Supported: 9.0(2), 10.x
  • Cisco Unity Connection Releases Supported:
    • From 8.6(x) to 8.6(x)
    • From 8.6(x) to 9.x
    • From 9.x to 9.x
    • From 10.0(1) to 10.x

This document is focused on the upgrade task on PCD Release 10.5.I show in an Earlier post the steps for Installation of PDC https://ccieroot.com/2016/03/23/installation-of-cisco-prime-collaboration-deployment/

I spend the last couple of weeks searching in internet for a way to upgrade from 8.6 to 11 and there was no single resource i could catch to it so i made my OWN

Note.The test been Done on UCSC-C220

So let’s Start
First Download the RSA Keys from Cisco Web Site

RSA keys are used to sign Cisco Unified Communications Manager releases and other updates such as Phone Firmware, Locales, Dialplans, other cop files. This cop can be installed on any UCM or see README for versions needing this cop.
ciscocm.version3-keys.cop.sgn
and put it in your SFTP Folder and Upload to your CUCM 8.6
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Fill the SFTP Information
2
Choose the RSA Key
3

4

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Then i will upload the Image to PCD through Filezilla
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First Create a Site Manager2
Add the IP of your PCD and use Admin username : adminsftp & Password:same one used for web  login in PCD3

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Press Ok
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Now you are inside the PCD Directory if you need to upgrade an existing Cluster then copy the ISO to the Upgrade Folder if you want to create a new Cluster then copy the ISO to the Install Folder
In our Case i want to upgrade
1a

Select the ISO Image and Choose Upload4
Now the Upload Start
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Now it’s Complete and the ISO Available Under your Upgrade Folder on the right and also you can check your Data store in the web page
4.png
Login to the PCD
232425
I can check my ISO Image from Administrator Tab – SFTP Datastore
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Now To Add a Cluster go to Inventory – Clusters – Discover Cluster1
Fill the Cluster Information2
3
Then Choose to Assign Function to the Server4
Choose the Function that this CUCM is Providing5
Now we add the Cluster Successfully
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Next Task is to Upgrade
From Task Tab – Upgrade
Then Choose to Add a New Upgrade Task
1
Select from the Drop Down the Cluster and the Product2
Browse From The SFTP The ISO Image
3
If the Image is not Valid or not Supported it will not Show when you select
“Valid Files Only”7Choose to Start Task Manually or Schedule and Choose Automatically Switch to the new Version After Successful upgrade6
you can Also Specify the Sequence 7
Review the Task Steps5.png
The Task been Added Successfully9
Now go to the right and click on Start Task Immediately 10
From Monitoring Tab you Can see your Task  8.png
or Press View Log and see what happening 12
You can Watch the Installation through the CLI Page
the system shutting down
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Then the Installation Process Start8

9
Now Finally it Finished and it Switched to the New Image 11.0.110.png
And in the monitoring Page it show the task finish successfully on the PCD Page
9.png
Now Login to the Web Page

11.png
and Here the new CUCM Page and it shows the System Version 11.0.1 and you only need to upload the new License
11.png

;D

 

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Upgrade CUCM

Upgrade CUCM 8.6 to CUCM 9

Drive to 9
everyone write about it
This document provides procedures for performing a direct upgrade to Cisco Unified Communications Manager Release 9.1.2 from Releases 8.6.2
i Have the Update ISO and i save it in My File and start my SFTP
UCSInstall_UCOS_UNRST_9.1.2.12900-11.sgn

0.png
you will follow the same step of Updating the Device Package which i show in earlier post https://ccieroot.com/2016/03/10/update-device-package-in-cucm/

1
Fill the Detail of the SFTP
2
Here i Choose the Upgrade Package
Screenshot 2016-03-10 20.54.59
And Now the Downloading StartScreenshot 2016-03-10 20.55.57
After Downloading it will ask to Install and give an option to Switch Direct to 9 and Reboot or not
Screenshot 2016-03-10 21.29.42.png
Now the Installation Start
Screenshot 2016-03-10 21.30.21.pngAfter it finish the system will Reboot and Walla your CUCM Reach the 9  ;DScreenshot 2016-03-10 22.37.06.png

9.1.2.png
9.1.2       ;D

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Device Package

Update Device Package in CUCM

Ever face a Problem with Adding a new Model IP Phone to your Environment such as 8845, 8865 ?
will Luckily Cisco always care about her customer and support them with upgrading their device package always
it’s available in the latest Device Package cmterm-devicepack8.6.2.26169-1.cop.sgn Which can be downloaded from Cisco Software download https://software.cisco.com/download/navigator.html?i=!mmd

I will show you the steps to Upgrade your Device Package
First Turn on your TFTP were you have your Device Package
3
Then Login to your CUCM OS Admin Page
The Choose Software upgrades – Install/Upgrade
1
Then Fill the Detail of the SFTP in CUCM page
2
Press Next and choose the Device Package you want
4
Press Next and the Downloading of the Device package Start5
After the Downloading is done it will ask to Install it
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7
Now After it Finish you need to Restart the TFTP Service
go to Cisco unified Serviceability – Tools – Control Center  Feature Services and Restart the TFTP Service
in case of a big cluster you  need to add the Device Package to each server and Restart them starting by the Publisher
advice always do this after Duty  ;D

and Finally will find that you can add your new IP Phone Model 8845, 8865
8.png
;D

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