Conference

Conference Now

CUCM 11 New Feature
replacing the present Meet-Me feature
well let me tell you, finally i got the approval from Management to upgrade our CUCM and since then i have to read alot to see which new feature i have and one of the newest is Conference Now
i show you earlier how to configure Meet-Me Conference so today i will show how to configure the Replacement for that feature, and You can now set a PIN to the Meet-Me feature, making it more secure Similar to Webex
So i Download CUCM 11 ISO File and i will configure this in the 60 Days Demo License
and as you can see the home page look different
a
Login with my Username and passwordb
and here show the System is operation on demo license
don’t worry about it
the feature will work on it
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First go to Call Routing Tab – Conference Now2
Enter the Conference Now Number3
Then go to Media Resource – Interactive Voice Responses4
Make Sure the IVR is registered to the CUCM5
i will Change the Device Pool and Location to my Site (Jamjoom)6
Now go to Media Resource – Announcement 7
Here i can check the All the Default Announcement and as you see the First couple of Announcement is belong to Conference Now Feature and i could change it too for a custom recording 8
Now go to User Management – User/Phone Add – Feature Group Template9in the Default Group Template select the Box – Enable End User to host Conference Now10
now go to Configure End User under User Management Tab11
Configure the Self-Service User ID for the End User12
Select the Primary Extension13
The Last Most Important Step is to Enable the Box under Conference Now and make sure the Meeting Number is the same as the Self-Service user ID
and to make sure your Conference is Secure configure the Attendees Access Code14
like that your configuration is Complete
to check the number allowed for Conference is the same like Meet-me feature
go to Service parameter – Choose the server and Call Manager service15
and As you see you can Adjust everything here16

Now lets Check the Video for testing the Conference Now Feature

 

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Conference

Video Conference

This is the Cisco IP Phone Biggest Feature of all

Video Conference is one of the Major thing in Business were Some Employee reside in another City and you can save time and Money with Video Conference and for Some Business an MCU is not an Option.

The Best thing for it to work You don’t need TelePresence or Meeting Server, All what you need is a PVDM3 Modules weather it  PVDM 3-128 or PVDM 3-265 in your Router and Configure the Conference in the IOS Similar like you do the Normal Conference i already Explain it in an Earlier Blog

I will be configuring Video Conferencing for Cisco 8941 IP Phone and 2 of 9971 IP Phones.

So Let Start Configure the IOS

first i Set the DSP reservation for voice related services Integer is a percentage which is 60 in this Example, That Leave me with 40% to video resources

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Then Configure the Video Conference Profile

Its Important to  Define the conference-participants parameters and Maximum Sessions so I Define how Many Parties Per Conference and I define Also the maximum sessions

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Now the SCCP Configuration Part

i Define my Call Manager

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and here i Associate the Video Conference Profile to the SCCP Group

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Now the CUCM Part

Go to the Media Resource – Conference Bridge – Add New

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Then  Go to Media Resource – Media Resource Group – Add new and Select the Video Conference Resource that you Just Configure

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Then  Go to Media Resource – Media Resource Group List – Add New and Select the Media Resource group

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Finally Assign the Media Resources Group List to the Device Pool

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Now make a Call to from Phone A (7156) to Phone B (4119) then i Add by Using the Conference Button https://i2.wp.com/www.cisco.com/c/dam/en/us/td/i/200001-300000/250001-260000/255001-256000/255303.eps/_jcr_content/renditions/255303.jpg and Add Phone C (2131) and Press the Softkey Conference and Just Like that you have a Video Conference

you can watch the Video in this Link
or you can see it in the video below

Note. Cisco release a Feature Deprecation Announcement for Video Conferencing and Transcoding Using PVDM3 on ISR G2 Product Bulletin Feature Deprecation Announcement for Video Conferencing and Transcoding Using PVDM3 on ISR G2 Product Bulletin were saying “This feature will be disabled with Cisco IOS Software Release 15.5(3)M” so in case you want to use it Youre going to have to roll back to an older release.

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Conference

Ad Hoc Conferencing

Conference Cant get Any Easier  ;D

I already explain in earlier blog the other Conference Feature Meet-me and in my Believe Ad-Hoc is the Advanced feature of Conferencing

in Ad-Hoc the Initiator of the Conference which is the Controller would have the  ability to view the List of the Other Parties, to Remove Some of the Parties. Also you can provide this  Feature to the other parties to have same capabilities of the controller

First just like Meet-Me you need to have conference resources available on you router before you can use any conference features i already explain how to configure a Conference Bridge in earlier Blog Media Resource Group

no other configuration needed

so to start conference first i will go to My Cisco 8941 phone and Make call for the First Parties which in my example is extension 7188

Untitled

After the first parties answer then I Press the Conference Button

Conference Button.png

on the 8941 and Call Second Parties extension number 9059

IMG_6697

IMG_6702

After 9059 answer then press Conference Softkeys to Add him to  the Conference

IMG_6705

And it’s now everyone join the  Conference and you can add as many user that your Conference Resource can support

You can view the List of Parties by press View Detail Softkey

IMG_6707

Detail

Also you can select a user and remove him from the Conference

IMG_6709.JPG

its a really great feature and user will not have to go through System Administrator to ask for a Number to call like Meet-me Conference were you need it

to adjust your conference to protect your self from toll fraud you can configure the call to be terminated once the controller drop the call

Go to System – Service Parameter – Select the Server and Choose the service (Cisco CallManager ) then go to Clusterwide Parameters (Feature – Conference)

Drop Ad Hoc Conference : When Conference Controller Leaves

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Also if i want to other Parties non-Controller to View List of Conference parties and Remove other Parties i will go to System – Service Parameter – Select the Server and Choose the service (Cisco CallManager ) then go to Clusterwide Parameters (Feature – Conference)

Advanced Ad Hoc Conference Enabled : True

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Also you can increase number of Parties to join conference, the default value for this Clusterwide Service Parameter is 4.

;D

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Conference

Meet-Me Conference

So i got request from one of the Top Manager in Jaguar Land Rover to have a way to make a conference in his phone for Daily basis

will conferencing one of the most important things in any Enterprise this days,  it save traveling and timing and get to the point ASAP.
Cisco made the implementation of conference easier with Meet-Me Conference so let me guide what you will do when a user Ask you to get to a meeting

So lets go to the Configuration part

First requirement is to have conference resources available on you router before you can use any conference features i already explain how to configure a Conference Bridge in earlier Blog Media Resource group

so after that go a head to Call Routing – Meet-Me Number/Pattern – Add New
Choose a unique Number Ex.: 9876 and partition

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in case you have a custom Softkey template Then Add the Meet-Me Softkey to the Off-Hook state
(another option is to configure the Meet-me as a button)
Go to Device – Device Settings – Softkey Template – Add new
i named it (Meet-Me)
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Then Go to on the right corner to Configure Softkey Layout
then select the state Off-Hook from drop down
and Move the Meet-me to the Selected Softkeys and Save
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Now go to the phone were  you need to initiate the Meeting and Assign the New Softkey template to it which we configure
4So to Procedure
go to the Phone to initiate the Meeting
while the phone in  off hook state press softkey meet-me and press the Number which we configure earlier 9876 which is Meet-me Directory number
IMG_6689
After that put the Meet Me unique number 9876IMG_6690
and Like that you enter the Conference RoomIMG_6691
now go the other Parties and Let them just call 9876 simply like they dial any directory number
2.JPG
and Walla they Enter to the Conference Room3.JPG

and that’s a wrap

**the meet me can hold as many Parties as your resource can support**

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CUCM, Media Resource Group, Uncategorized

Media Resource Groups

The Most Important Element in CUCM World is the Media Resource. it’s used in order to allow an administrator to allocate media resources to particular devices.
There are five types of media resources available in Cisco:
Annunciator, Conference Bridges, Media Termination Point, Transcoder and Music On Hold
Annunciator is uses Cisco media streaming application service to play prerecorded announcements

Conference Bridges Without Saying it explain it self and can be either software or hardware applications

Media Termination Point or MTP can be used to transcode G.711 a-law audio packets to G.711 mu-law packets and vice versa. CUCM Software MTP can only work for G711 codec, however IOS MTP can have multiple codes

Transcoder when two Phones using different codecs would not be able to communicate so here were the Transcoder Job Come
Such Case Like conferencing, CUE use only G.711 so if another Coded used you need Transcoder, UCCX Support G.711 or G.729 so in case you need Both you need a Transcoder. Forward and transfer Call in case of Different Codec Also you need a Transcoder.

Music on Hold is the Boring Music that everyone hear when someone put us in hold ;D

So here i will guide you on how to configure my 4 Most Charming Feature (MTP, Transcoder, Conference and MOH)

First We start by Configure the IOS Side
Allocating DSPs to a DSP Farm on Router
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Then i Start to Configure the DSP-farm profiles for Each (MTP, Transcoder and Conference)
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Note.Make Sure to Issue Command No Shut after Each Profile Configuration
After the profiles are set up i start by the SCCP Configuration
The routers use their Gigabit Ethernet 0/0 interface as the SCCP source interface, and the primary Cisco Unified Communication Manager should be 192.168.200.229 which my Publisher and for Better Practice it should be the Subscriber but i Only have one in  the Lap

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Last thing in IOS I Configure the SCCP Group
associated the CUCM with priority
associated Each Media Profile and Register with a name that i will use later in the CUCM Registration

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Now the CUCM Part first start with MTP
go to Media Resource – Media Termination point – Add New
Select Cisco IOS Enhanced Software Media termination point
put the Name in the IOS which (MAINMTP)
Select the Device pool
Save – Reset
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Now the Transcoder
go to Media Resource – Transcoder – Add New
Choose Cisco IOS Enhanced Media Termination point
Choose Device Name Configured in IOS Whcih (MAINXCODER)
Select the Device Pool
Save – Reset8
and Last the Conference
go to Media Resource – Conference Bridge – Add New
Choose Cisco IOS Enhanced Conference Bridge
Choose Device Name Configured in IOS Whcih (MAINCFB)
Select the Device Pool, Location and Device Security Mode as Non Secure
Save – Reset9

Last But Not Least to Configure MOH
Add the Audio File
Media Resources – MOH Audio File Management – Upload File From Desktop
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3Then Create an MOH Source
Go to Media Resources – Music On Hold Audio Sources – Add New
Choose Number and Select the Audio Source that you Just Upload
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Last Thing is to Configure the MOH Server
Go to Media Resources – Music On Hold Server Audio Sources
Select the Device Pool, Location
Note.in Case of Multi Casting then you need to Check the Box for Enable Multi-cast Audio Sources on this MOH Server5
Now Assign the MOH to the Phones
7Finally we Done with the Resources, it’s Time to add them all Under one group
go to Media Resource – Media Resource Group – Add New
Name it in my Case i Name it (MainOffice)
Choose the Resource you Just Configured (MAINMTP, MAINXCODER, MAINCFB and MOH_2 (MOH))
Add them
Save
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Note.Also be Aware in case of Multi casting you need to Check the Box Use Multi-cast for MOH Audio (If at least one multi-cast MOH resource is available)
Now Create an Media Resource List and add the Group to it
go to Media Resource – Media Resource Group List – Add New
Name it in my Case i Name it (MainOffice)
Choose the Media Resource Group I Just Configured
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Finally Assign the Media Resource Group List to the Device pool 12
And Done
now you Allocated the Media Resource List i Configure for Each Member of this Device Pool

For Conference check this Link
For Music on Hold Video check this link

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BAT, Uncategorized

Cisco Bulk Administration Tool (BAT)

I Call this : The Quick and dirty way

in earlier post i explain the Latest CUCM 10 feature SELF-Provisioning  were End user should input His Self-Service user ID to Provision a phone.
Today  I guide you through the most powerful tool of Cisco Unified Communications Manager mainly use to insert users, phones …etc.
BAT is an Old Feature for CUCM and usually use during big phone deployments.
please refer to Cisco Web for a complete guide on how to use bat.
i am here only to explain to you how to add Phones using BAT.

First Go to Bulk Administration – Upload/Download Files – Select bat.xlt and press Download Selected

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Open the bat.xlt and Excel sheet will open then Choose to create File Format2

Adjust the File as you wish
MAC Address, Description, Directory Number, Line Description, Alerting Name …etc Then press bellow Magic Button (Create)3

it will ask you to overwrite the Excel file just press Yes4

Then Fill the Detail you need and Choose Export to BAT Format
and Save the File in your Desktop 5

Successfully Saved
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Now Back to CUCM Bulk Administration – Upload/Download Files – and this time choose to Upload a new File
Choose  your BAT that you saved in Desktop and Select the transaction Type then Save.
it will be uploaded7

Now go to Bulk Administration – Phones – Phone Template -Create New one for the Specific Phone Model
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Configure your Device pool, Phone button template …etc9

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Then Configure the Directory line, Partition and Calling Search Space11
After That we need to Validate our BAT File with the Phone Template
go to Bulk Administration – Phones – Validate Phones
Select the  BAT and Phone Template
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After that to check everything gone correctly go to Bulk Administration – Job Scheduler
it successfully Validate13
you can also check the text Report14
Now time to insert the Phones
go to Bulk Administration – Phones – Insert phones
Choose the BAT File and Phone template & Run Immediately15

Again you need to check everything gone Smoothly so
go to Bulk Administration – Job Scheduler
it Successfully Passed16
Also Check the Text To for any Error
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Here is the Best part when i see My Phone Registered Just Fine ;D18

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CUCM, Self-Provisioning

SELF-Provisioning For End User Phones

Okay

I saw many post from people complain about self-provisioning they cant get it to work  or they hear  IVR keeps saying “This device could not be associated with your account…”I decide to make my own and try the service my self

The Self-Provisioning feature been introduced in CUCM version 10 it allows an end user to plug a new phone out of the box into the network and follow a few prompts to identify the user and Walla it’s working with minimal administrative effort.

It’s been released to make the lives of the administrators easier.  So Smile ;D
Lets start

go to User Management – User/Phone Add – Universal line Template – Add New
Name the Template
and choose to fill the line Description and Alerting Name as you wish i did first name and last name plus my description Also the Route Partition and CSS
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Also you have option to fill the Call forwarding if you want
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Second go to User Management – User/Phone Add – Universal Device Template – Add New
Fill the Name and Device Description as you Wish and Choose Device pool and Security Profile and Also the SIP Profile and Phone button template just to make sure your phone get all the detail instead of going back and Edit
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go to User Management – User Settings – User Profile – Add New
Name it and from Drop Down Select the Device Template you create fir your Desk Phone and Mobile and Remote if you have and Also Choose the Line Template and Make Sure to Check the Box to Allow End User to Provision Their Own Phones
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Now time for LDAP Configuration i Already Blog before about it Earlier Here
so Go to System – LDAP – LDAP System and Check the box and Choose your LDAP Sevrer Type
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First make Sure to Edit the user in Active Directory to have their Extension in the IP Phone Filed
Then Go to System – LDAP – LDAP Directory and click Add New
now this is CUCM 10 and you can see there is New Field so
after filling the Required Data go to Access Control Group and add Standard CCM End Users
and Check the Box to Apply Mask to Synced Telephone Number to Create A new line for inserted user and Mask of XXXX
if this Box not checked your end User will not have a Self -Service user ID or Primary Extension which Both Required to Provision a Phone
After Save Press the Button: Perform Full Sync Now
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Now go to User Management – End User and Check it Auto take the Self-Service user ID and Primary Extension
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Now go to Device – CTI Route Point – Add New
Giv it a Name, Device Pool and a  Location Then Save   10
Now Add the Directory Number Which will be Use by the End User to get the Prompt 11
Now Create and Application user and Associate the CTI with it and Give Standard CTI Enable  Permission
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Now go to Server and Enable Auto Registration
Select the Device Template, line template and Starting and Ending Directory that Phone will take Temporarily 14
Finally Now Activate the Service under CUCM Serviceability
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now Redirect the user to enter the CTI Number in the Phone and Press the Number it will Ask the User to Enter the Self-user ID
after press the ID which in my Case 7156
it will ask to confirm by pressing Pound and then Phone will Restart
you can see the Video in my Youtube Channel
and Finally the Phone Registered by my name and Extension  ;D
last
Smile life Is Beautiful

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