SCCP Integratinon Cisco Unity Connection with CUCM

Long Time No See and Finally im back ;D

In this tutorial, i want to give you an overview what has to be done and configured to integrate Cisco Unity Connection 9 with CUCM 9.
Unity Connection can be integrated with CUCM using 2 methods, SCCP or SIP, the differences and similarities are detailed below:

SIP Integration

  • Requires a SIP Trunk pointing to Unity Connection
  • Requires a route pattern to send calls to the SIP trunk
  • Does not require MWI DNs, uses SIP NOTIFY messages

SCCP Integration

  • Requires SCCP Ports, along with Line Group, Hunt List & Hunt Pilot
  • Dedicated DNs for MWI on/off

Both integrations require a VM Pilot and a VM Profile.

i will start by the SCCP in this tutorial

at an earlier tutorial i show you how to configure CUCM to make calls

After that we start the integration
First we create the Voice Mail Port
Advanced Featured – Voice Mail – Cisco Voice Mail Port Wizard
Give it a name
Then Choose the number of the Ports
Now Choose Description and Device Pool And CSS and the most important the Security Mode
Now Choose the Beginning Directory Number and Which Partition and CSS it will Contain
After this add it to a Hunt Group which contain the Voice Mail Port

Verification show in the next screen
Now it show the Final Result
Now i need to Add it to a Hunt List and Configure a Hunt Pilot Number in Our Case its 5555


Now Configure my MWI (Message Waiting Indicator) On & Off

last two thing is the VOice Mail Pilot and Voice Mail Porfile
Voice Mail Pilot

Voice Mail Profile
Now We Finish the CUCM Part let’s Move to the CUC
First Add the CUCM AXL Server which usable to import the Users from CUCM


Then From Right Corner we chose to add Port Group
here you Decide which protocol you are using weather SCCP or SIP
in this scenario i choose the SCCP
be careful about the Device Name Prefix it should be the same you choose in CUCM Part which in our case is (CiscoUM1-VI) you can find it under Voice Mail Ports dont put the number next to the name
and Add the CUCM ip address and MWI

Second We Add Port to it
we choose the same number that you choose in CUCM part which is 2

The only last thing is to import user from CUCM
go to Users – Import User
Select Import All or By Choose which user you want to have a Voice Mail
all 1

all 2

all 3
Change their Active Schedule to all hour is a better choice and Change their Password
all 4

all 5
and now you can test your Calls to the VM Pilot Number or press the envelop Button

Active Directory, CUCM

CUCM integration with Active Directory

When you first finish installing the CUCM the Call Manager use it’s own LDAP Directory of End Users which is nice to use, but in case you work in a company with more than 1000 people it’s insane to add them all. so the preferred way is to integrate CUCM with a corporate LDAP weather it was Linux, OS or Windows. in our case i will show you how to integrate CUCM with Windows Active Directory

from Windows Side all what you need is a user with Administrator Right so you will be able to access the Active Directory

now back to CUCM

first activate the service that help you to Sync Between LDAP and CUCM



Then Go to Cisco Unified CM Administration > System > LDAP > LDAP System to identify what type of LDAP









Check the Box to Enable Sync from the LDAP Server








Now Go Click on System > LDAP > LDAP Directory and click Add New

in this example the Active Directory is my Domain CCIEROOT.COM
the admin user is : and i put the password for the authenticate with the LDAP
my LDAP Search Base is where i save the user it could be simple as under users. in my case i sync all the user in my domain

and my LDAP ip address is





















Click on System > LDAP > LDAP Authentication. This will authenticate CUCM End Users using Active Directory instead of the embedded CUCM directory.














at this point your CUCM is ready to Sync so go back to System > LDAP > LDAP Directory and Perform Full Sync10




After performing the synchronization the users which were created in Active Directory are now appearing in the CUCM End User



Open one of the users





That is it

Note. for the users that been created on the CUCM before the Sync they will be Disabled. to Solve this issue you need to create users for them in the LDAP Directory and Sync again and they will be hilighted.


Installation of CUCM 8.6

yes i reached my second blog thanks god  ;D

the first thing that should be taught in the voice track is how to install the application that you are going to use for the rest of your life in case you didn’t get fired of your job afcors

i will show you here how to install the Cisco Unified Communication Manager 8.6 in a very small step

I have a small lab that contain VMWare  Machine with ESXI 5.0, Cisco Router that act as an NTP Server you could exchange this by your laptob windows timer and a Switch that all this item connected too

Let’s Start

first prepare your VMWare:

  • Operating system – Red Hat Enterprise Linux 5 (32 bit).
  • Processors – at least 2 cores
  • Memory – dedicate at least 4GB. 2 is enough but in a large environment Better to keep your precaution
  • HDD – one partition of 160GB
  • Network Adapter – bridge it directly to the physical one.
  • CD/DVD – I Already upload the Image to the Storage of the VMWare
  • Display – Auto

It end looking like this


Now Power the Machine and then it ask you to check the Image on the Cd just press No



After that it will verify the version of the CUCM



Since it’s a New Installation that mean there is no System to apply the patch to so press No



Then Choose the Location you are in


Let the NIC Speed and Duplex determined by the Virtual Machine in case you need to change it in the future



The Most important Part is the DHCP so be careful



We didnt choose DNS since it’s a lab only in most of the installation i attend no one using it except in the biggest scenario


Now Enter the Administrator Username and a Password


Enter the Company Name and City


in case this was not the first server you would press no and enter the cluster configuration which is another blog in the future but for now we would press Yes


Enter here our NTP Server which is our Router IP also it’s my Voice Gateway


This Part is useful later in case i add a subscriber this is the password that I’m going to use


Im not using SMTP here so i press No


Now Enter the user name and password for the Application Administrator


Last Step press the most beautiful Button to complete your mission


Like that it start the configuration go and take a cub of Cappuccino it will take Hours


And Done


just take the Same ip address you used and past it in the Firefox or whatever web browser you are using and login



Then from the Drop Down on the Right Corner Choose Cisco Unified Serviceability and press GO so you can be able to Activate all the Service on the CUCM

and Like That your CUCM 8.6 is Ready to be Configure