Upgrade CUCM

Upgrade CUCM 8.6 to CUCM 9

Drive to 9
everyone write about it
This document provides procedures for performing a direct upgrade to Cisco Unified Communications Manager Release 9.1.2 from Releases 8.6.2
i Have the Update ISO and i save it in My File and start my SFTP
UCSInstall_UCOS_UNRST_9.1.2.12900-11.sgn

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you will follow the same step of Updating the Device Package which i show in earlier post https://ccieroot.com/2016/03/10/update-device-package-in-cucm/

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Fill the Detail of the SFTP
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Here i Choose the Upgrade Package
Screenshot 2016-03-10 20.54.59
And Now the Downloading StartScreenshot 2016-03-10 20.55.57
After Downloading it will ask to Install and give an option to Switch Direct to 9 and Reboot or not
Screenshot 2016-03-10 21.29.42.png
Now the Installation Start
Screenshot 2016-03-10 21.30.21.pngAfter it finish the system will Reboot and Walla your CUCM Reach the 9  ;DScreenshot 2016-03-10 22.37.06.png

9.1.2.png
9.1.2       ;D

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Device Package

Update Device Package in CUCM

Ever face a Problem with Adding a new Model IP Phone to your Environment such as 8845, 8865 ?
will Luckily Cisco always care about her customer and support them with upgrading their device package always
it’s available in the latest Device Package cmterm-devicepack8.6.2.26169-1.cop.sgn Which can be downloaded from Cisco Software download https://software.cisco.com/download/navigator.html?i=!mmd

I will show you the steps to Upgrade your Device Package
First Turn on your TFTP were you have your Device Package
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Then Login to your CUCM OS Admin Page
The Choose Software upgrades – Install/Upgrade
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Then Fill the Detail of the SFTP in CUCM page
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Press Next and choose the Device Package you want
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Press Next and the Downloading of the Device package Start5
After the Downloading is done it will ask to Install it
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Now After it Finish you need to Restart the TFTP Service
go to Cisco unified Serviceability – Tools – Control Center  Feature Services and Restart the TFTP Service
in case of a big cluster you  need to add the Device Package to each server and Restart them starting by the Publisher
advice always do this after Duty  ;D

and Finally will find that you can add your new IP Phone Model 8845, 8865
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;D

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CUC

SIP Integratinon Cisco Unity Connection with CUCM

In an Earlier tutorial I explain how to integrate CUC with CUCM using SCCP Protocol
https://ccieroot.com/2015/07/11/sccp-integratinon-cisco-unity-connection-with-cucm/

Let’s move to the SIP

First Create Trunk to CUC
Device – Trunk
Configure the DevicePool, Location Incoming CSS,IP Address, SIP Trunk Security Profile & SIP Profile
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Note: make sure the SIP Trunk Security Profile has the following settings are selected;

  • Accept Out-of-Dialog REFER
  • Accept unsolicited notification
  • Accept replaces header

Second Create a Route Pattern toward the Voice Mail Number which is 5555 in our case
Call Routing – Route/Hunt – Route Pattern
Choose a partition and the SIP Trunk that you just create

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Next Step is to configure a Voice Mail Pilot and Voice Mail Profile
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Last step is to configure MWI in service Parameter
System – Service Parameter – Choose the Call Manager Server – Call Manager
and Enable the Service Multiple Tenant MWI Modes
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Now We Finish the CUCM Part let’s Move to the CUC
First Add the CUCM AXL Server which usable to import the Users from CUCM
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Then From Right Corner we chose to add Port Group
here you Decide which protocol you are using weather its SIP or SCCP
in this scenario i choose the SIP
Notice there is no option for Prefix Name like SCCP or MWI Cause SIP use SIP-Notify not MWI Dn

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Then Configure The Ports
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From Right Side Corner we can check the telephony to make sure no problem exist in the System

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now time to import the users

The only last thing is to import user from CUCM
go to Users – Import User
Select Import All or By Choose which user you want to have a Voice Mail
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all 2

all 3
Change their Active Schedule to all hour is a better choice and Change their Password
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all 5
and now you can test your Calls to the VM Pilot Number or press the envelop Button

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CUC

SCCP Integratinon Cisco Unity Connection with CUCM

Long Time No See and Finally im back ;D

In this tutorial, i want to give you an overview what has to be done and configured to integrate Cisco Unity Connection 9 with CUCM 9.
Unity Connection can be integrated with CUCM using 2 methods, SCCP or SIP, the differences and similarities are detailed below:

SIP Integration

  • Requires a SIP Trunk pointing to Unity Connection
  • Requires a route pattern to send calls to the SIP trunk
  • Does not require MWI DNs, uses SIP NOTIFY messages

SCCP Integration

  • Requires SCCP Ports, along with Line Group, Hunt List & Hunt Pilot
  • Dedicated DNs for MWI on/off

Both integrations require a VM Pilot and a VM Profile.

i will start by the SCCP in this tutorial

at an earlier tutorial i show you how to configure CUCM to make calls
https://ccieroot.com/2014/11/08/cisco-unified-communications-manager-cucm-initial-setup/

After that we start the integration
First we create the Voice Mail Port
Advanced Featured – Voice Mail – Cisco Voice Mail Port Wizard
Give it a name
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Then Choose the number of the Ports
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Now Choose Description and Device Pool And CSS and the most important the Security Mode
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Now Choose the Beginning Directory Number and Which Partition and CSS it will Contain
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After this add it to a Hunt Group which contain the Voice Mail Port
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Verification show in the next screen
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Now it show the Final Result
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Now i need to Add it to a Hunt List and Configure a Hunt Pilot Number in Our Case its 5555
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Now Configure my MWI (Message Waiting Indicator) On & Off
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last two thing is the VOice Mail Pilot and Voice Mail Porfile
Voice Mail Pilot

Voice Mail Profile
Now We Finish the CUCM Part let’s Move to the CUC
First Add the CUCM AXL Server which usable to import the Users from CUCM
13-A

13-B

Then From Right Corner we chose to add Port Group
here you Decide which protocol you are using weather SCCP or SIP
in this scenario i choose the SCCP
be careful about the Device Name Prefix it should be the same you choose in CUCM Part which in our case is (CiscoUM1-VI) you can find it under Voice Mail Ports dont put the number next to the name
and Add the CUCM ip address and MWI
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Second We Add Port to it
we choose the same number that you choose in CUCM part which is 2
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Done
The only last thing is to import user from CUCM
go to Users – Import User
Select Import All or By Choose which user you want to have a Voice Mail
all 1

all 2

all 3
Change their Active Schedule to all hour is a better choice and Change their Password
all 4

all 5
and now you can test your Calls to the VM Pilot Number or press the envelop Button

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Active Directory, CUCM

CUCM integration with Active Directory

When you first finish installing the CUCM the Call Manager use it’s own LDAP Directory of End Users which is nice to use, but in case you work in a company with more than 1000 people it’s insane to add them all. so the preferred way is to integrate CUCM with a corporate LDAP weather it was Linux, OS or Windows. in our case i will show you how to integrate CUCM with Windows Active Directory

from Windows Side all what you need is a user with Administrator Right so you will be able to access the Active Directory

now back to CUCM

first activate the service that help you to Sync Between LDAP and CUCM

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Then Go to Cisco Unified CM Administration > System > LDAP > LDAP System to identify what type of LDAP

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Check the Box to Enable Sync from the LDAP Server

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Now Go Click on System > LDAP > LDAP Directory and click Add New

in this example the Active Directory is my Domain CCIEROOT.COM
the admin user is : aysar.mohamed@ccieroot.com and i put the password for the authenticate with the LDAP
my LDAP Search Base is where i save the user it could be simple as under users. in my case i sync all the user in my domain

and my LDAP ip address is 192.168.200.1

Untitled

 

 

 

 

 

 

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Click on System > LDAP > LDAP Authentication. This will authenticate CUCM End Users using Active Directory instead of the embedded CUCM directory.

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at this point your CUCM is ready to Sync so go back to System > LDAP > LDAP Directory and Perform Full Sync10

 

 

 

After performing the synchronization the users which were created in Active Directory are now appearing in the CUCM End User

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Open one of the users

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That is it

Note. for the users that been created on the CUCM before the Sync they will be Disabled. to Solve this issue you need to create users for them in the LDAP Directory and Sync again and they will be hilighted.

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CUCM

Installation of CUCM 8.6

yes i reached my second blog thanks god  ;D

the first thing that should be taught in the voice track is how to install the application that you are going to use for the rest of your life in case you didn’t get fired of your job afcors

i will show you here how to install the Cisco Unified Communication Manager 8.6 in a very small step

I have a small lab that contain VMWare  Machine with ESXI 5.0, Cisco Router that act as an NTP Server you could exchange this by your laptob windows timer and a Switch that all this item connected too

Let’s Start

first prepare your VMWare:

  • Operating system – Red Hat Enterprise Linux 5 (32 bit).
  • Processors – at least 2 cores
  • Memory – dedicate at least 4GB. 2 is enough but in a large environment Better to keep your precaution
  • HDD – one partition of 160GB
  • Network Adapter – bridge it directly to the physical one.
  • CD/DVD – I Already upload the Image to the Storage of the VMWare
  • Display – Auto

It end looking like this

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Now Power the Machine and then it ask you to check the Image on the Cd just press No

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After that it will verify the version of the CUCM

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Since it’s a New Installation that mean there is no System to apply the patch to so press No

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Then Choose the Location you are in

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Let the NIC Speed and Duplex determined by the Virtual Machine in case you need to change it in the future

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The Most important Part is the DHCP so be careful

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We didnt choose DNS since it’s a lab only in most of the installation i attend no one using it except in the biggest scenario

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Now Enter the Administrator Username and a Password

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Enter the Company Name and City

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in case this was not the first server you would press no and enter the cluster configuration which is another blog in the future but for now we would press Yes

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Enter here our NTP Server which is our Router IP also it’s my Voice Gateway

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This Part is useful later in case i add a subscriber this is the password that I’m going to use

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Im not using SMTP here so i press No

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Now Enter the user name and password for the Application Administrator

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Last Step press the most beautiful Button to complete your mission

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Like that it start the configuration go and take a cub of Cappuccino it will take Hours

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And Done

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just take the Same ip address you used and past it in the Firefox or whatever web browser you are using and login

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Then from the Drop Down on the Right Corner Choose Cisco Unified Serviceability and press GO so you can be able to Activate all the Service on the CUCM

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and Like That your CUCM 8.6 is Ready to be Configure

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